Privacy Policy

Effective Date: 1 Jan 2025

At SHOPOM.IN, operated by MA STAR CONSULTANCY PRIVATE LIMITED, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make purchases on our platform. By using SHOPOM.IN, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

1.1 Personal Information

When you create an account or make a purchase, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely by third-party payment processors)

1.2 Non-Personal Information

We may collect non-personally identifiable information, including:

  • Device type and model
  • Browser type
  • IP address
  • Operating system
  • Page visits and time spent on the website

This helps us analyze trends, improve user experience, and provide a personalized shopping experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling orders: To complete your purchase and deliver the products to you.
  • Customer support: To respond to your inquiries, complaints, or issues.
  • Personalization: To provide personalized content, recommendations, and advertisements based on your browsing history and preferences.
  • Marketing: To send you promotional offers, newsletters, and updates (you can opt-out at any time).
  • Improving our services: To analyze and enhance our website, products, and customer service.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service providers: We may share your information with third-party service providers that help us operate our website, process payments, or deliver products.
  • Legal requirements: If required by law or in response to legal processes (e.g., subpoenas, court orders), we may disclose your information.
  • Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes the use of SSL encryption, secure payment gateways, and strict internal procedures to safeguard your information.

While we take reasonable steps to protect your information, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that allow us to recognize your preferences and provide a more personalized experience.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of our website, such as remembering items in your cart.
  • Performance Cookies: Help us analyze website traffic and improve our services.
  • Functionality Cookies: Allow us to remember your preferences and settings for future visits.
  • Targeting Cookies: Used to deliver personalized advertisements based on your browsing behavior.

You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-out of marketing communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the emails or by contacting us directly.

To exercise any of these rights, please contact us at info@shopom.in.

7. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

SHOPOM.IN is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will take immediate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

MA STAR CONSULTANCY PRIVATE LIMITED
Email: masterconsultancy@gmail.com | info@shopom.in
Phone: 9211241939
Office Address: 211, OKHLA INDL. ESTATE PHASE-3, Okhla Industrial Estate, South Delhi, India, 110020