Seller Documentation Policy

Effective Date: 1 Jan 2025

This policy outlines the mandatory documents required for sellers to register and operate on SHOPOM.IN, ensuring legal compliance and smooth transaction processing on the platform. Sellers are expected to provide accurate, valid, and up-to-date documentation during onboarding and whenever requested thereafter.

1. Mandatory Documents for Registration

To become a registered seller on SHOPOM.IN, the following documents are required:

  • PAN Card (in the name of the individual or business entity)
  • GST Registration Certificate (GSTIN)
  • Cancelled Cheque / Bank Passbook (with account holder’s name and account number visible)
  • Address Proof (e.g., Aadhaar Card, Utility Bill, Lease Agreement – matching business registration address)
  • Business Registration Proof, such as:
    • Certificate of Incorporation (for Private Limited/LLP/OPC)
    • Partnership Deed (for partnerships)
    • MSME Certificate (if applicable)
    • Proprietorship Declaration (for sole proprietors)

2. Additional Documents (as needed)

Depending on the product category, business model, or seller type, SHOPOM may request the following:

  • Trademark Certificate (for branded products)
  • Authorization Letter (for resellers/distributors)
  • Import/Export License (if applicable)
  • Product Certification (e.g., BIS, FSSAI, etc., depending on the product category)

3. KYC Verification

  • All submitted documents will undergo a KYC verification process before seller approval.
  • Sellers may be asked for video verification or a physical verification if deemed necessary.
  • Incomplete or fraudulent documentation will result in immediate rejection or suspension.

4. Document Updates

  • Sellers are responsible for keeping their documents current.
  • In case of changes to business ownership, address, bank details, or tax registration, sellers must notify SHOPOM within 7 business days and provide updated documents.

5. Data Protection

  • All seller documents are stored securely and used solely for internal verification and compliance purposes.
  • SHOPOM ensures adherence to Indian data privacy laws and does not share seller documents with third parties without consent, unless required by law.

Contact Information

MA STAR CONSULTANCY PRIVATE LIMITED
Email: masterconsultancy@gmail.com | info@shopom.in
Phone: 9211241939
Office Address: 211, OKHLA INDL. ESTATE PHASE-3, Okhla Industrial Estate, South Delhi, India, 110020